Privacy Policy
1 Data Controller / Contact Information
Data Controller: HONG KONG DYNAMO TECH CO., LIMITED
Address: Unit 18, 8/F, Peter Leung Industrial Building, 103 Wai Yip Street, Kwun Tong, Hong Kong, China
Privacy / Service Contact Email: service@beefreebies.com
For privacy requests (access, correction, deletion, export, or other rights), or questions about this Policy, please contact us at the email address above.
2 Scope and Applicability
This Policy applies to personal information we collect through the Service (website and apps), from merchants and partners when necessary to operate promotions, and from other lawful sources. It does not apply to data collected by third parties that we do not control. Links to third-party sites are not covered by this Policy.
Age Restriction: Beefreebies is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you are under 18, do not provide personal information to or through the Service.
3 Information We Collect
We collect personal information that you provide directly and information that is automatically collected. Categories of personal information we collect include:
3.1 Information You Provide Directly
- Identity: name, username, account email.
- Contact: email address, phone number, mailing address (if provided).
- Payment & reward-related: PayPal email, transaction or order IDs, receipts, screenshots or other proof required for reward verification.
- Account information: password (stored securely), preferences, and profile data.
- Communications: customer service messages, support chat transcripts, and any information you provide in communications with us.
- Verification documents: when required for fraud checks or reward validation, you may be asked to provide supporting documentation.
3.2 Information Collected Automatically
- Device and technical data: IP address, device identifiers, browser type and version, operating system.
- Usage data: pages viewed, actions taken in the Service, referral and click-through data, timestamps, session duration.
- Cookies and similar technologies data (see Section 7).
3.3 Aggregated and De-identified Data
We may create aggregated or de-identified datasets from personal information. Those datasets do not reasonably identify an individual and are not subject to this Policy once de-identified.
4 How We Use Personal Information
We use personal information for the purposes described below and where we have a valid legal basis (performance of a contract, your consent, compliance with a legal obligation, or our legitimate interests):
To provide and operate the Service: account creation, login, reward calculation and issuance, payment processing (via PayPal), and delivery of Service features. (Legal basis: contract performance / legitimate interest.)
Verification, fraud prevention, and security: verifying transactions and reward eligibility, detecting and preventing abuse, fraud, and security incidents. (Legal basis: legitimate interest.)
Customer support and communications: responding to inquiries, sending transactional messages and service notifications, and following up on disputes or investigations. (Legal basis: contract performance / legitimate interest.)
Telephone and SMS verification: order verification, reward confirmation, and fraud-prevention communications (see Section 8). (Legal basis: contract performance / legitimate interest / prior express consent where required.)
Analytics and product improvement: measuring and analyzing usage to improve the Service, and producing aggregated analytics. (Legal basis: legitimate interest.)
Legal compliance: complying with legal obligations, regulatory requests, and law enforcement. (Legal basis: legal obligation.)
Marketing (only with consent): if you opt in, we may send marketing communications; you may opt out at any time. (Legal basis: consent.)
We will only use your information for the purposes stated above and compatible purposes.
5 Telephone, SMS, and Other Communications (Express Consent & Transactional Communications)
By providing a phone number to Beefreebies and using the Service, you expressly consent to receive telephone calls and SMS/text messages from Beefreebies for transactional, service-related, security, and fraud-prevention purposes including, without limitation, order verification, reward/cash-back confirmation, identity verification, and customer-service follow-ups. These communications may be manual or automated and may be delivered using an automatic telephone dialing system or prerecorded voice, to the extent permitted by applicable law.
These communications are transactional/service-related, not marketing, and may occur even if your number is on a "Do Not Call" list or you have otherwise indicated a preference not to receive marketing communications.
Calls may be recorded or monitored for quality assurance, security, fraud prevention, and dispute resolution purposes, consistent with applicable law.
If you wish to limit non-essential communications, contact service@beefreebies.com. We will honor such requests for marketing and non-essential messages, but we may still send essential verification or security communications necessary to operate the Service.
Note: For certain jurisdictions (including the U.S.), a separate, conspicuous consent mechanism or checkbox in the sign-up flow is recommended and should be implemented to create an auditable record of prior express consent.
6 Cookies and Similar Tracking Technologies
We and our service providers use cookies, web beacons, local storage, SDKs, and similar technologies to collect information about your interaction with the Service. This information helps authenticate users, maintain sessions, store preferences, analyze trends, prevent fraud, and improve performance.
You can manage cookie settings via your browser controls or device settings. Disabling or blocking cookies may affect Service functionality (for example, automatic login, reward tracking, or shopping flow).
7 Disclosure and Sharing of Personal Information
We share personal information only as described in this Policy and to the extent necessary to fulfill the purposes above:
Service Providers & Processors: third-party vendors who perform services on our behalf (e.g., PayPal for reward payments, hosting providers, analytics providers, fraud-detection services, and customer support platforms). These providers are contractually restricted to use data only as instructed by Beefreebies and to maintain appropriate security safeguards.
Legal and Protection Disclosures: when required by law or when we believe disclosure is necessary to comply with a legal obligation, enforce our Terms of Service, respond to claims, protect rights or property, or prevent fraud or imminent harm.
Business Transfers: in connection with mergers, acquisitions, reorganizations, or asset sales, user data may be transferred as an asset; we will notify users where required by law.
Aggregated or De-identified Data: we may share aggregated, de-identified information for analytics or commercial purposes. Such data does not identify individuals.
We do not sell your personal information. If our practices change and we intend to sell or share personal information as defined by CCPA/CPRA, we will provide notice and a method to opt out consistent with applicable law.
8 International Data Transfers
Beefreebies operates globally and stores, processes, and transmits personal information in Hong Kong and other jurisdictions. When we transfer personal information across borders, we implement appropriate safeguards such as data processing agreements, standard contractual clauses where appropriate, or other lawful transfer mechanisms. By using the Service, you consent to cross-border transfers as described here.
9 Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods include (subject to change based on legal requirements):
Account and profile data: retained while account is active and for up to 2 years after account closure for recordkeeping and fraud-prevention purposes.
Transaction and payment records: retained for at least 7 years to satisfy tax, accounting, and regulatory requirements.
Fraud and security logs: retained for at least 7 years or longer when necessary to investigate or prevent fraud.
Support and communications records: retained typically 2–7 years depending on legal/regulatory or business needs.
Where permitted by law, we may retain de-identified or aggregated data indefinitely.
10 Your Rights and Choices
We provide mechanisms to exercise your privacy rights, subject to verification and legal limits.
10.1 General
- Access: You may request access to personal information we hold about you.
- Correction: You may request correction of inaccurate personal information.
- Deletion: You may request deletion of personal information, subject to exceptions (for legal obligations, fraud prevention, or other legitimate business needs).
- Portability: Where applicable, you may request a portable copy of certain personal information in a structured, machine-readable format.
- Restriction/Objection: Where applicable, you may request restriction of processing or object to certain processing activities.
10.2 California Residents (CCPA/CPRA)
Right to Know: California residents can request the categories and specific pieces of personal information collected, sold, or disclosed for a business purpose.
Right to Delete: Request deletion of personal information subject to exceptions.
Right to Opt-Out of Sale or Sharing: We do not sell personal information. To exercise any opt-out right, contact service@beefreebies.com.
Non-Discrimination: We will not discriminate for exercising privacy rights.
10.3 European Economic Area (EEA) & U.K. Residents (GDPR)
If you are an EEA or U.K. resident, you may exercise rights to access, rectify, erase, restrict, or object to processing, and to data portability, and may withdraw consent where processing is based on consent.
You also have the right to lodge a complaint with a supervisory authority.
How to Submit a Request: Send an email to service@beefreebies.com or use any privacy request form or tools we provide. We will verify identity before honoring requests to protect against unauthorized disclosures. We aim to respond within applicable legal timeframes (typically within 30 days). For complex requests, we may extend time and will notify you.
Limitations: We may deny or limit requests that are manifestly unfounded, excessive, fraudulent, or which would unreasonably impair platform security or other users' rights. Requests that would prevent us from meeting legal obligations (e.g., tax or fraud retention obligations) may be denied in whole or in part.
11 Fraud Prevention and Verification
To preserve the integrity of our reward programs and protect users, we use automated systems and manual review to detect fraud, abuse, or suspicious activity. You authorize Beefreebies to request and verify documentation (such as order receipts, screenshots, payment confirmations) and to take appropriate action (including withholding, reversing, or refusing rewards) where fraud or misuse is suspected. We may retain records related to fraud investigations even after account deletion.
12 Automated Decision-Making
We use automated systems to assist with fraud detection, risk scoring, and certain eligibility determinations (e.g., reward qualification). To the extent required by law, you can request human review of significant automated decisions that produce legal or similarly significant effects on you by contacting service@beefreebies.com.
13 Security
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Measures may include encryption, access controls, security monitoring, and regular audits. However, no security system is impenetrable; we cannot guarantee complete security. In the event of a security incident, we will act in accordance with applicable legal requirements and notify affected individuals and regulators when required.
14 Third-Party Links and Third-Party Services
The Service may contain links to third-party websites and services. Third parties have their own privacy practices which are not covered by this Policy. We encourage you to review third parties' privacy policies before providing personal information to them.
15 Children
The Service is intended for persons 18 or older. We do not knowingly collect personal information from children under 18. If you believe we have collected personal information from a child under 18, please contact us at service@beefreebies.com so we can take appropriate action.
16 Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices, legal requirements, or for operational reasons. When we make material changes, we will provide notice by posting the revised Policy with a new "Last Updated" date and, where required by law, provide additional notice (for example, email notice). Your continued use of the Service after changes are posted constitutes acceptance of the revised Policy.
17 Limitation of Liability; Dispute Resolution (Privacy Claims)
To the extent permitted by law, Beefreebies' liability for privacy-related claims is limited consistent with the limitations and dispute-resolution provisions set forth in our Terms of Service. Nothing in this Policy is intended to limit your rights under applicable data protection law where such limitation would be unlawful.
18 Contact Information and Privacy Requests
To make a privacy request, ask a question, or exercise a right, contact:
Email: service@beefreebies.com
Mailing address (for legal notices / privacy requests):
HONG KONG DYNAMO TECH CO., LIMITED
Unit 18, 8/F, Peter Leung Industrial Building
103 Wai Yip Street, Kwun Tong
Hong Kong, China
When you submit a request, we will verify your identity and respond within applicable legal timeframes.
19 California-Specific: "Do Not Sell or Share My Personal Information"
Beefreebies does not sell personal information. If you are a California resident and believe your information is being sold or shared in a way that you did not authorize, contact service@beefreebies.com to report and request remedial action.
20 Practical Notices for Implementation (Operational Recommendations)
To maximize compliance and minimize dispute risks, we recommend (and this Policy assumes) that Beefreebies implement the following operational practices:
- Record and archive user consent events (timestamp, IP, page content) for phone/SMS and marketing consents.
- Implement an auditable opt-in checkbox for telephone/SMS consent on key flows (signup, reward activation).
- Keep logs of verification requests, documents requested, and user responses for fraud investigations.
- Maintain a privacy-request handling SOP with identity-verification steps and timelines (default 30 days).
- Use Data Processing Agreements with third-party vendors and implement appropriate cross-border safeguards (e.g., SCCs where required).
21 Acknowledgment
By using the Service and providing personal information to Beefreebies, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your personal information as described herein.